Shipping Policy


Getting a dozen roses, some bedding plants and half a dozen delphiniums delivered? No worries! The team at Lushington’s have selected the most suitable delivery option for our wide range of products – you’ll find the basic guide below.

Standard Delivery Times

We ship using a 3-day courier service, allow an extra 1-2 days for rural delivery and rural towns. Please also bear in mind, items scanned later in the afternoon will be collected by the courier the following morning. Delivery of plants cannot be delivered to P.O. Boxes and non-serviced addresses. Please see the dedicated sections below.

Tracking your item

If your item is being couriered through Aramex (formerly Fastways Couriers) please use the tracking number issued on your dispatch email to track your item here:

Parcel running late?

If there seems to be a problem or delay in delivery of your general product item please follow up with Aramex in the first instance. Contacting them directly with your tracking number is usually the best way to sort out any delivery problems as you can speak with them about your specific location etc. This is preferable to us acting as a middle man. Often the best result is achieved by ringing your local CourierPost depot.

If you are unable to resolve the problem with the courier company please contact us immediately and we will be happy to follow up for you.

If you’ve read the below and can’t find the answer you’re after, please contact us at or call +64 3 308 6858.